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Apartment operators must show that customer experience is important to them, but why? Find out here! https://www.naahq.org/news-publications/does-better-customer-experience-pay Continue Reading
The season of college graduations have come upon us. With that comes the opportunity to fill onsite positions with future leaders! Learn how to communicate your value proposition... Continue Reading
There are many things that apartment owners want from their managers. Read more to find out the main 8 topics. https://www.naahq.org/news-publications/what-owners-want-property-managers?utm_source=Pardot&utm_medium=Email&utm_campaign=Industry-Insider Continue Reading
There are times when you as an owner or property management company may be asked to provide information on a tenant to a third-party. For example, when a resident’s dog bites another resident and the Humane Society wants the name and contact information on the resident that owns the dog. ... Continue Reading
Answering specific questions on who you want your target market to be can result in new leads and signed leases. Learn more here! Continue Reading
88% of people would like to see an apartment in person before making a decision. Here are some tips on how YOU can stand... Continue Reading
Are you having trouble dealing with complaining residents? Here are some tips to help you resolve these issues. https://www.naahq.org/news-publications/units/march-2018/article/10-things-dealing-difficult-residents?utm_source=Pardot&utm_medium=Email&utm_campaign=Industry-Insider Continue Reading
About half of rent roll comes from renewals. Learn how to increase renewals here! Continue Reading
Your reputation is a bigger factor than your price, especially in the student housing sector. https://www.rentpath.com/blog/online-reputation-and-student-housing/ Continue Reading
The average cost of resident turn-over is $1,000-$1,500. It is a lot cheaper to have current residents renew than to turn apartments. Here are some tips to encourage residents to stay put. https://www.rentpath.com/blog/3-steps-to-reduce-resident-churn/ Continue Reading
It is critical to constantly monitor your online reviews. Here are some ways to improve renter satisfaction and your online presence!... Continue Reading
What do we know about Generation Z and how can we reach this generation in the leasing industry?... Continue Reading
